Best-in-Class Warranty
Glass Replacement NW offers a 10-year warranty for both commercial and residential installations of IGU's (Integrated Glass Units). The warranty begins upon installation. The 10 year warranty period is transferrable to new owners of the property. We offer the best warranty in the business. All other window companies only offer a 1 year non-transferable warranty, we offer a 10-year full transferable warranty.
For Glass Replacement we provide:
*A ten (10) year warranty against all defects in the material used to seal the glass. This includes seal failure of the IGU and seal failure around the IGU in regards to installation. This includes the draining and weeping mechanisms per the design of the original window.
*A ten (10) year workmanship warranty. This pertains to installation of the glass. If a part of the window pertaining to the installation security or draining of the window fails we will cover the problem for one year and fix the issue (unless otherwise stated on the estimate).
Repair work on old wood window frames do not hold warranties. We cannot ensure the upkeep of priming, sanding or painting as this responsibility lies with the customer. Warranty on labor includes only new glass and new parts that are installed on wood windows. We often will fix an issue of an old wood or vinyl window that does not drain or shut properly. We cannot warranty the post resolution as the issue could have to deal with the way the window was framed (off balanced etc). While we will repair rotted wood frames and frames that leak, our 10-year warranty does not cover this repair work (unless otherwise stated on the estimate). The warranty covers glass only. Old wood frames and hardware that we do no provide or install are not warrantied by Glass Replacement NW.